Terms and Conditions
These phrases follow to each Swifts Removals Residential and International Removals. By accepting our offer, you renowned that you have reviewed, comprehended, and agreed to the following phrases and conditions:
1) Reservation Right: We hold the authority to cancel generic jobs except prior verification of our availability.
2) Additional Items: For more items, a mild rate adjustment might also observe (1-5 containers are exempt). This circumstance stands until a pre-move survey has been conducted.
3) Challenging Spaces: In the presence of narrow/lengthy hallways, corridors, stairs, or corners that hinder our movers, an extra price may also be incurred. This circumstance is void if a survey has been performed beforehand.
4) Parking Arrangements: All parking-related arrangements, together with expenses or permits, are the customer’s responsibility. If the distance between the parking spot and the entrance exceeds 20-25 meters, the pricing will be renegotiated.
5) Delays and Third-Party Charges: For delays brought on by using 0.33 events on your end, a minimal cost of £100 per Luton VAN and £120 per Low Loader Van applies (e.g., ready for keys). Unexpected extra time can end result in prices of up to £150-£200 per hour per van. Prices might also fluctuate, so please inquire about the cutting-edge hourly fees at the time of booking.
6) Dismantling/Reassembling Services: Dismantling and reassembling offerings are no longer blanketed in the quoted charge until expressly agreed upon in advance.
7) Packing/Unpacking Services: Packing and unpacking offerings are now not covered until agreed upon in advance. Prices for these services, if now not supplied on an hourly price basis, are as follows:£3 per field (without packing/unpacking)£7 per small to medium container (packing only)£11 per small to medium field (packing and unpacking)£13 per cloth wardrobe field (includes packing)£25 per roll of bubble wrap£10 per roll of reduce wrap£2.5 per roll of tape£25 for paper (may price greater if bins are despatched in advance)(An greater cost for gasoline and time may also observe if packing provider is requested on the day, necessitating a return to our depot for materials.)
8) Cancellation/Short Notice Delays: We reserve the proper to cost 50-100% of the agreed fee if a job is canceled or delayed with much less than 7 days’ notice.
9) Slot Selection: If no time slot is booked, we reserve the proper to select one.
10) Multiple Jobs: On small jobs, part-loads, or furnishings deliveries, we may additionally mix them with different jobs, except you’ve opted for an one of a kind van.
11) Damage Claims: All damages ought to be suggested upon transport or inside forty eight hours; otherwise, insurers and Swifts Removals will no longer receive claims.
12) We reserve the proper to subcontract some jobs to our depended on companions in London or different cities the place our insurance is constrained or when wholly booked. All companions are cautiously vetted and possess the imperative journey and insurance.
13) Delivery Without Keys: If you lack keys to your new property and want to keep away from prolong charges, you can request us to sell off items in your storage or nearby. We are no longer obligated to raise the items to your residence except an greater cost is negotiated.13B) One-Room Delivery: For flat-rate jobs, if items are delivered to one room as per your request, we won’t relocate them to any other room except an extra price is agreed upon.
14) Payment: Final price need to be made the day earlier than the job if no longer paid in full at the time of booking, or extra fees may additionally apply.
15) PODs and POPs: Proof of transport and proof of charge are issued after the job’s completion. If an bill is required, please inform our office.
16) VAT and Pricing: All expenses on our presents eliminate VAT, which will be introduced to the whole quantity when invoiced.
17) Additional Charges: Tolls, Congestion Zone fees, parking fees, tickets, Crossing Charges, ULEZ charges, more work hours, and comparable fees will be invoiced to the customer.
18) Storage and Redelivery: If items are taken into our storage for motives such as non-payment or non-delivery, we reserve the proper to cost for storage and redelivery.
19) Insurance Limitations: Our insurance plan won’t cover damages or loss if the van is loaded/unloaded by using customers, items are treated by way of different household members, or clients assemble/dismantle furniture. The equal rule applies to all items, such as precious ones like rings and watches, that had been no longer packed with the aid of us and declared by way of customers.
20) Customer Packing: If clients pack containers or baggage themselves, our insurance plan won’t observe to damages to the contents. Electronics like TVs must be packed in their unique bins or clients can request us to grant appropriate packaging.
21) Weight Limits: As we quote primarily based on volume/list and now not weight, we may also weigh the VAN after loading to make sure we comply with street weight limits. Each van has a weight restrict (e.g., Luton 1000kg, Low Loader 1200kg, 7.5t Lorry – 2400kg) and a most weight per 1m3, which is 60kg.
22) Extra Work Hours: If a job exceeds the agreed hours, day by day rate, or half-day rate, extra prices will practice for every greater hour of work until a flat charge has been certain in the offer.
23) Box Weight Limit: Ensure bins do now not exceed 20kg in weight for one-person handling. If a container is too heavy for one character to raise easily, we reserve the proper to refuse it or take delivery of solely a restricted wide variety of heavy packing containers due to weight restrictions.
24) Minimum Charge and Refund Policy: “Minimum charge,” “half-day rate,” and “full-day rate” signify the minimal payable quantity for a special period of service. No refund will be issued if the job is executed in much less time.
25) Customer Behavior: In instances of insults, rudeness, or mistaken conduct toward our staff, we reserve the proper to cancel the offerings and practice the full charge. We additionally reserve the proper to select our customers.Thank you for selecting Swifts Removals! Please contact us if you have any questions or concerns.